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Communication Skills
Effective communication techniques are vital for anyone who needs to manage or influence other people to achieve desired results.
This half day course will help participants gain a greater understanding of communication, message management and will also learn how to enhance their natural communication skills.
In order to aid your learning, please complete the pre-course work (will be sent to you via email) and ensure you bring it with you on the day of the training session.
By the end of the course delegates will have discovered:
- the communication cycle
- understanding of communication processes
- the 4 core styles of communication
- how to better your own communication with people around you
Delegates' email addresses as registered on the portal will be provided to the trainer for the purpose of conducting this training only.
Delegates should ensure that their work (not personal) email addresses are recorded - check and update as necessary through 'My Profile and Bookings/Change Contact Details'.
This training will be delivered using Microsoft Teams