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Development Programme for Administrators

East Sussex Training & Development Centre (St Mary's House), St Mary's House, St Leonard's Road
Admin Contact
Corporate Training Mail Box (
Target Audience
target audience
Course Types
Course categories
ESCC Assessment & Care Management / ESCC Directly Provided Services / Practical Skills and Self Development / ESCC Staff
Leadership, Management and Supervision / Personal Development
Course description

This highly participative course will consist of some input from the facilitator, group discussions and practical exercises. Participants will be encouraged to reflect on what they have learnt and to draw up action plans to put it in to practice back in the workplace.


Training objectives

Office managers and administrators providing support to large teams who wish to further their personal and professional development.


Learning outcomes

By the end of the course you will have:

  • identified your strengths as an administrator and any areas for development

  • explored new ways of communicating with and supporting your managers and colleagues

  • understood the concept and benefits of behaving assertively

  • begun to develop effective techniques for managing time and stress

  • identified the principles of impression management and influencing skills


Additional Information

We have completed a Covid-19 risk assessment on the Training Centre Rooms and mitigating actions are in place. If you are at a high risk of Covid-19 please complete an Individual Covid-19 Risk Assessment with your manager and send to at least one week before the course date.

Please bring an extra layer of clothing as training centre windows may be opened for ventilation

Please note, parking around St Mary’s House is limited.

Corporate Training offer a selection of hot drinks and biscuits

Start Date
Monday 12 September 2022
End Date
Monday 12 September 2022
Closing Date
Sunday 11 September 2022
10:00 - 12:00
Maximum Places
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Number of Sessions

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