Search for Learning and Development Services and Pathways

Course Type
11 courses found

Code: ESC/20/654 An Introduction to Customer Service - delivered digitally

To ensure that staff understand and apply at all times the fundamentals of customer-service excellence. The focus being on the maintaining of high quality customer service despite the changing climate.


To ensure that ESCC staff maintain and enhance the reputation of the Council by highlighting why good customer service is vital to the on going success of ESCC. To be achieved by fulfilling all obligations within the Customer Promise and the Customer Values.

 

It is essential that you complete Our Customer Promise e-learning module prior to attending this workshop.

Essential Information
Session Session Date Session Time Session Venue Map
1 16 November 2020 09:30 - 12:30 Remote Corporate Training Map

Code: AS871 Assessing Key Stage 1 Mathematics Effectively

This webinar aims to support teachers to make effective and accurate ongoing assessments of mathematics in Key Stage 1.

We will unpick the framework statements in detail and explore how to look for, and record, evidence of the statements in pupil work, and share best practice approaches to gathering evidence.

We will also be exploring how to identify and address gaps, and providing strategies for moving pupils forward in their mathematics, ensuring the best possible outcomes.

NOTE: this webinar is suitable for both year 1 and year 2 teachers and is suitable for all levels of experience. Year 3 teachers may also find it useful.

Essential Information
Session Session Date Session Time Session Venue Map
1 16 November 2020 15:15 - 17:15 Microsoft Teams Webinar Map

Code: AS877 Assessing Key Stage 1 Writing Effectively (Cancelled)

This webinar aims to support teachers to make effective and accurate ongoing assessments of writing in Key Stage 1.

We will unpick the framework statements in detail and explore how to look for, and record, evidence of the statements in pupil work, and share best practice approaches to gathering evidence.

We will also be exploring how to identify and address gaps, and providing strategies for moving pupils forward in their writing, ensuring the best possible outcomes.

NOTE: this webinar is suitable for both year 1 and year 2 teachers and is suitable for all levels of experience. Year 3 teachers may also find it useful.

Essential Information
Session Session Date Session Time Session Venue Map
1 16 November 2020 11:30 - 13:30 Microsoft Teams Webinar Map

Code: CWB353A-B Child and Adolescent Development (Virtual) (EVENT FULL)

This live interactive virtual classroom training reviews child and adolescent development including the neuroscience specific to this group. An overview of influencing factors which impacts on child development will be examined including genetic, environmental, cultural and social factors, parenting styles, physical or emotional difficulty and resilience. This workshop is relevant for all practitioners working with families antenatally or families with children and young people. 

Participants must complete the Introduction to Child and Adolescent Development elearning before attending this course. To access this course please click here

Important. Please see "Additional Information" for joining instructions

Essential Information
Session Session Date Session Time Session Venue Map
1 16 November 2020 09:30 - 13:00 Virtual Classroom Map
2 17 November 2020 09:30 - 13:00 Virtual Classroom Map

Code: DSLW157 Child Protection : Designated Safeguarding Leads (DSL) Training - Refresher for schools (Virtual) (EVENT FULL)

This one day live interactive virtual classroom, delivered through Microsoft Teams, aims to update and deepen the knowledge of the Designated Safeguarding Lead (DSL) with the aim of ensuring compliance with the latest Keeping Children Safe in Education, as well as with locally developed guidance and procedures.

Important note. Full joining instructions and guidance will be provided with your confirmation email. Please see “Additional information” for further important details.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 16 November 2020 09:00 - 16:00 Virtual Classroom Map

Code: LSC650 ESSCP: MAPPA (Multi-Agency Public Protection Arrangements): Risk Management of Known Offenders (Virtual)

This course is provided to allow partners to understand the profile of the Multi Agency Public Protection Arrangements (MAPPA) and how their implementation and coordination monitors and manages the potential risk presented by offenders who reside within the community.

This FREE live, interactive training will be delivered via Microsoft Teams.

Important note: Full joining instructions, including links and guidance will be attached to your confirmation email. Please ensure you read these prior to the course start date and keep them in a safe place.

 

 

 

 

Essential Information
Session Session Date Session Time Session Venue Map
1 16 November 2020 11:00 - 14:00 Virtual Classroom Map

Code: ESC/20/755 EYES - EYS process training (EVENT FULL)

EYES - EYS staff ONLY to attend

Essential Information
Session Session Date Session Time Session Venue Map
1 16 November 2020 13:00 - 16:00 Remote Corporate Training Map

Code: ESC/20/799 EYES - Search and View for existing LCS users

ISEND - EYES Search and Viewing only for staff who already use LCS and Ecasefile

Essential Information
Session Session Date Session Time Session Venue Map
1 16 November 2020 14:00 - 15:00 Remote Corporate Training Map

Code: GOV913 Local Support Governor Panel Training

Training for Local Support Governors on running a panel.

Essential Information
Session Session Date Session Time Session Venue Map
1 16 November 2020 10:00 - 12:00 Webinar - FREE event using Microsoft TEAMS Map

Code: ESC/20/762 SBM and Finance/HR Lead: Teaching Assistant JD update - Consultation

An information session via Microsoft Teams to assist SBM/Finance/HR Lead on the consultation with Teaching Assistants

Essential Information
Session Session Date Session Time Session Venue Map
1 16 November 2020 10:00 - 11:30 Remote Corporate Training Map