Search for Learning and Development Services and Pathways

Course Type
11 courses found

Code: ESC/20/800 An Introduction to Telephone Skills Including Managing Aggression - BESPOKE - (remotely delivered)

This online workshop is intended to provide staff with the knowledge and skills to effectively respond to telephone calls from service users where the potential for conflict exists. Such situations may include incidents where service users use abusive or aggressive language, or in extreme cases resort to threats. The focus of the course will be on strategies to manage the call and the effective use of defusing & resolving techniques.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 25 November 2020 09:30 - 12:30 Remote Corporate Training Map

Code: ESC/20/801 An Introduction to Telephone Skills Including Managing Aggression - pm BESPOKE - (remotely delivered)

This online workshop is intended to provide staff with the knowledge and skills to effectively respond to telephone calls from service users where the potential for conflict exists. Such situations may include incidents where service users use abusive or aggressive language, or in extreme cases resort to threats. The focus of the course will be on strategies to manage the call and the effective use of defusing & resolving techniques.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 25 November 2020 13:30 - 16:30 Remote Corporate Training Map

Code: GDPR60 Data Protection: Data Protection Impact Assessments Workshop (Virtual)

These workshop sessions are intended to help school data protection leads develop the knowledge and skills they need to ensure that their school has in place the key documentation required under the GDPR. This virtual workshop session will focus on Data Protection Impact Assessments (DPIAs), which are risk assessments for data processing that schools are required to carry out in certain situations in order to comply with the GDPR.

The session will begin with a brief recap of DPIAs covering:
• What DPIAs are and why schools need to complete them.
• Situations when DPIAs are advisable and when they are mandatory under the GDPR.
• Step-by-step guide to the process for completing a DPIA.
• A worked example of a school DPIA to demonstrate the process involved.

It will also draw upon real examples taken from local schools to ensure that the content is as appropriate and specific as possible. Experienced Information Governance Officers will also be available through the online chat function to provide advice and support throughout the session.

These sessions will be run online using Microsoft Teams, however you do not need to have this software installed in order to take part. The sessions will be accessible through a hyperlink, which will be emailed out to all participants before the event and can therefore be accessed on any device with internet access, either through a web browser or through Teams itself.

This virtual workshop is free to schools that have bought into the comprehensive Information Governance Traded Service (IG4/IG5). For any queries about this event, or for guidance about the use of Microsoft Teams, please contact Schools.DPO@eastsussex.gov.uk.

Important note. Full joining instructions, including links to access the training and guidance will be attached to your confirmation email. Please ensure you read these prior to the course start date and keep them in a safe place

 

Essential Information
Session Session Date Session Time Session Venue Map
1 25 November 2020 10:00 - 11:00 Virtual Classroom Map

Code: GDPR61 Data Protection: Records Retention and Disposal (Virtual)

These workshop sessions are intended to help school data protection leads develop the knowledge and skills they need to ensure that their school has in place the key documentation required under the GDPR.

This workshop session will focus on common records management and retention issues in schools, including defining retention periods and creating a retention schedule.

It will also draw upon real examples taken from local schools to ensure that the content is as appropriate and specific as possible, as well as signposting available resources to assist attendees with implementing effective records retention and disposal processes in their own schools.

Experienced Information Governance Officers will also be available through the online chat function to provide advice and support throughout the session.

These workshops will be run online using Microsoft Teams, however you do not need to have this software installed in order to take part. The sessions will be accessible through a hyperlink, which will be emailed out to all participants before the event and can therefore be accessed on any device with internet access, either through a web browser or through Teams itself.

This virtual workshop is free to schools that have bought into the comprehensive Information Governance Traded Service (IG4/IG5). For any queries about this event, or for guidance about the use of Microsoft Teams, please contact Schools.DPO@eastsussex.gov.uk

Important note. Full joining instructions, including links to access the training and guidance will be attached to your confirmation email. Please ensure you read these prior to the course start date and keep them in a safe place

Essential Information
Session Session Date Session Time Session Venue Map
1 25 November 2020 11:00 - 12:00 Virtual Classroom Map

Code: ESC/20/726 Development Programme for Administrators (delivered via MS Teams) (Cancelled)

This highly participative course will consist of some input from the facilitator, group discussions and exercises. Participants will be encouraged to reflect on what they have learnt and to draw up action plans to put it in to practice back in the workplace.

Essential Information
Session Session Date Session Time Session Venue Map
1 25 November 2020 10:00 - 12:00 Remote Corporate Training Map

Code: ESC/20/673 Excel 365 Level 3 Power Query and the Data Model (Cancelled)

Please note - this is a "remote" session, and if applying, you should note the additional information in "full details" regarding joining the session.

Is this course for you?


You are familiar with creating simple Pivot Tables from Excel data.

You want to find ways of quickly cleaning up and merging data for use in a Pivot Table, or you have data in several different tables which you want to analyse in one Pivot Table.

This course includes topics from the Excel Advanced course

Pre-requisites
The course assumes that delegates are familiar with: creating Pivot Tables in Excel.


To take part in this course, delegates will need an internet-connected device with camera and microphone, and an internet connection which can stream video in reasonable quality.

Essential Information
Session Session Date Session Time Session Venue Map
1 25 November 2020 10:00 - 11:30 Remote Corporate Training Map

Code: GOV856 Governor Briefing - External Funding Opportunities

This is a briefing and networking session for school governors about external funding opportunities. The session will cover:

  • types of funding available for schools
  • identifying funders and using resources to find funders
  • overview of "go to" funders for schools
  • Getting bid ready and looking at practicalities before you apply
  • How to write a strong application, with worked drafts available
  • frequently asked questions

The briefing will be delivered by East Sussex County Council’s Funding Advice Team who provide advice and support to community groups, charities and schools. With around 30 years’ experience within the team, they have helped all sorts of not for profits secure funding for different types of projects from different funders.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 25 November 2020 16:00 - 17:30 Microsoft Teams Webinar Map

Code: CWB334A-D Motivational Interviewing Foundation (Virtual)

This 12 hours course in a live interactive virtual classroom will give you a practical understanding of Motivational Interviewing (MI) skills and principles. When used, these tools aim to strengthen somebody’s motivation and confidence, to promote positive change within them and to help develop the skills to cope with life challenges. MI is a short term goal-oriented strengths-based approaches.


Important note: Once you have successfully booked a place, you will receive a separate invite with a link to the online platform for this event.

Essential Information
Session Session Date Session Time Session Venue Map
1 24 November 2020 09:30 - 12:30 Virtual Classroom Map
2 25 November 2020 09:30 - 12:30 Virtual Classroom Map
3 01 December 2020 09:30 - 12:30 Virtual Classroom Map
4 02 December 2020 09:30 - 12:30 Virtual Classroom Map

Code: PRICE117 PRICE - Protecting Rights in a Caring Environment : 1 Day Refresher course

PRICE - Protecting Rights In a Caring Environment

for Brodrick House Care Home ONLY

1 day Refresher Course

 

Essential Information
Session Session Date Session Time Session Venue Map
1 25 November 2020 09:30 - 16:30 Bushy Wood Scout Camp Map

Code: ESC/20/714 Sharepoint 2013 (EVENT FULL)


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue Map
1 25 November 2020 14:00 - 16:00 Remote Corporate Training Map