This targeted training session includes specific and detailed guidance on the Clerk’s responsibilities, key resources and best practice related to complaints management. Participants will have the opportunity to discuss and explore a range of complaints scenarios. The content is directly aligned with the ESCC model Complaints Policy & Toolkit and includes guidance to Clerks on when and how to contact GCS for further advice for more complex complaints.

Re-imagining child protection and moving towards more humane practice and understanding impact of poverty.

Brigid Featherstone will deliver a workshop for Heads of Service and Operations Managers with a focus on supporting participants to explore what is working well currently and where action is required.

This is one of a series of stand-alone topic-based master classes delivered by an expert in their field. It will be followed by a session for Operations Managers on 25 April 2022 with Nicola McGeown, providing facilitated structured discussion/peer supervision. Booking secures a place on both sessions.

The follow up group session has been tailored for Operations Managers, who should ensure both the workshop and follow up sessions are in their diaries. Heads of Service are not expected to attend the second session.

This course is delivered using MS Teams. Please see "Additional Information" via the “Full details” tab for joining instructions”.

On successfully completing the course candidates will be able to state the regulations covering school maintenance, precautions to be taken when performing their duties. The course will provide a basic understanding of Health & safety at Work Act, Provision of Work Equipment Regulations and PPE along with other legislation and acts. It also highlights decision making on candidates own limitations.

This workshop is a half day workshop for Early Help staff.

You are skilled and experienced in your field; you take pride in your professionalism; you care about your team and the children, young people and families you work with. 

• How confident and equipped do you feel to provide the best possible service to diverse communities of all racial, ethnic, and religious backgrounds?
• What are your strengths in this area and what anxieties and concerns do you have?

This reflective workshop, delivered by Aaron Clarke on behalf of Diversity Resource International, will provide an opportunity to explore issues around race, ethnicity and religious diversity, enabling you and your team to improve professional practice when working with families, children and young people.

Participants are required to complete the Racial, Ethnic and National Equality Foundation Module e-learning via the East Sussex Learning Portal prior to undertaking this workshop.

Important. Please see "Additional Information" for further details and note this is a classroom based training session.

INCWA07

This face to face classroom course, will enable participants to understand the meaning of Contextual Safeguarding and how we are responding to the issue within East Sussex.

Important note: It is essential that you have undertaken the Safeguarding Children and Young People on line elearning (or an equivalent Safeguarding/ Child Protection Awareness course within your own organisation, and Child Sexual Exploitation e-learning courses prior to coming on this course, see additional information under full details), or you may be turned away.

ISEND - EYES Search and Viewing only

EYES Search and View is a half day of remote hands on training for East Sussex County Council users to familiarise themselves with the Childrens ISEND LiquidLogic platform. This course is designed to show you how to navigate LiquidLogic, find clients and view case data and includes viewing scanned/uploaded images held within ECaseFile

This course is for anyone joining an ESCC team that uses EYES whether to view client data or input data into the system.

Prerequisites 

• As a new staff member your manager must request that a LiquidLogic account is created for you before attending this course. When the account is created you will receive an e-mail invitation to book onto this course. Existing users are welcome to book if they wish to refresh their skills.
• You must complete this training in order to be able to access the LIVE system. The trainer will activate your account on attendance.
• Training sessions are conducted via Microsoft Teams, please reserve the time in your diary.
• You should assure yourself of the suitability of the learning environment from which you will access the online course. In order to focus on the learning content, you will need to access the session from a quiet location where you will not be disturbed. If it is not possible to do this within the office then you should select an alternative location/room that is more suitable, by agreement with your manager.
• In order for you to be able to attend you will need to ensure that you are using an ESCC device that has a microphone and video capabilities. 

An introduction to Children's Mental Health

‘Mental Health First Aid (MHFA) in the Workplace’ is a two day accredited training course which teaches people how to identify, understand and help their ESCC colleagues who may be experiencing a mental health issue.

You’ll learn to recognise warning signs of mental ill health, and develop the skills and confidence to approach and support someone whilst keeping yourself safe.

The course covers how to support someone to access the resources they might need for recovery or successful management of symptoms. This could include self-help books or websites, accessing therapy services through their GP or place of work, online self-referral, support groups, and much more.

It is essential that your line manager is made aware of the following at the time of, and before approving, your application.

What managers are agreeing to when approving their staff member’s attendance on this course:

•  To releasing your staff member for the two day training course and any post training support sessions (an average of two sessions per year lasting approximately two hours each).
• To releasing your staff member for related meetings and/or training (approximately 3 per year lasting approximately 90 minutes).
• Allowing time to support colleagues when needed (often at short notice).

 It is a requirement that all foster carers complete their Training, Support and Development Standards within the first year from approval.

PLEASE NOTE - this is now delivered remotely via MS Teams over four half day sessions. See Additional Information below for detailed times and dates.

Have you learnt coaching skills through our Coaching Skills course (previously An Introduction to Coaching) or the Coaching for Managers course? Would you like to improve your skills and gain more practice and become a member of the ESCC Coaching Network?

If so the ILM Level 3 Award in Coaching could be for you. This course is designed to give you an in depth knowledge of coaching skills and of the tools you can use in your coaching practice. You will also be required to complete 6 hours of supervised coaching to practically apply the tools and skills. Completion of this course will qualify you to become a member of the workplace coaching pool and we will be able to refer potential "coachees" from across the organisation to you.

Typically it can take six to nine months to complete the course.

As part of this course you will be required to find a "coachee" to practice your skills with. Before starting please identify someone that you can either work with yourself, or that you can swap with another person in the group.